Terms of Service

1. Terms and Binding Effect

We are Chalcedonx Yazılım Teknoloji Danışmanlık Sanayi ve Ticaret Limited Şirketi ("Chalcedonx"). These Terms of Service ("Terms" or "Agreement") define your and our rights and obligations under a legally binding contract. You should carefully read the following Terms of Service before using any website ("Site"), mobile games/applications or services (collectively the "Services") of Chalcedonx.

By clicking a button that signifies your acceptance of these Terms or otherwise using our websites, applications, mobile games or online services that refer to these Terms (collectively, our "Services"), you agree to be legally bound to these Terms. We have the right to modify these Terms at any time and will provide you with notice of modification of these Terms by publishing such modified Terms on our website at https://www.chalcedonx.com/terms.

If you continue to use our Services after we have published the modified Terms, you shall be deemed to agree to the modified Terms as of their effective date, unless applicable laws require that we obtain your agreement in another manner. It is your responsibility to periodically review and comply with these Terms. If you find them unacceptable at any time, you must immediately leave the Site and cease all use of the Services.

2. Privacy

Please refer to our Privacy Policy to help you understand what information we process and how we use it and what choices you have when you use our Services. You consent to us using your personal data as described in our Privacy Policy except where laws require us to obtain your consent in a different way.

3. Age of Users

Children under the age of 13 are not allowed to use our Services. Chalcedonx disclaims responsibility for activities conducted by children under 13, with or without parental permission, to the extent permitted by applicable law. If a parent consents to their child registering for the Services, they agree to the terms related to their child's use of the Services.

If you are 13 or older but under the age of 18, you are a "teenaged minor" and must ask your parent or legal guardian to read these Terms and agree to them because you are not allowed to use our Services without the permission of your parent or legal guardian. If you are the parent or legal guardian of a teenaged minor who wants to use our Services and you permit them to use our Services, you agree to: (i) familiarize yourself with any parental controls that we offer in our Services and use them as you feel is appropriate; (ii) supervise the teenaged minor's use of our Services; (iii) protect the teenaged minor from using our Services in a manner that may result in any negative consequences; (iv) ensure that your child only uses our Services in compliance with these Terms; and (v) be legally responsible for any actions or omissions of you or your child in connection with your or their use of our Services.

4. Your Obligations

You agree that you will not do any of the following:

• Use our Services where the laws that apply to you would prohibit you from using our Services;
• Use our Services if we tell you to stop using our Services;
• Sell, rent or give away your user ID, profile or any other type of account that is associated with your activity on our Services (collectively, "Account"), including any game progress saved to or associated with your Account;
• Use your Account for commercial purposes;
• Create an Account using a false identity or false information, or on behalf of someone other than yourself;
• Engage in any act that we deem to be in conflict with the spirit or intent of our Services;
• Abuse or make improper use of our support services;
• Use our Services to violate, or in violation of: (i) any applicable law, regulation, or government order; (ii) any applicable contract, policy or rule of ours, including our Community Guidelines; or (iii) any party's intellectual property rights, privacy rights or other proprietary rights;
• Harass or threaten other players;
• Use any harmful, threatening, abusive, defamatory, libelous, pornographic, obscene, hateful, or racially or ethnically offensive language in our Services;
• Cheat, hack, interfere with, tamper with, damage, disable, overburden, impact or conduct any attack on our Services or our servers or systems in any way;
• Probe, scan, or test the vulnerability of our Services or any associated system or network, or circumvent, breach or modify our security or authentication measures without proper authorization;
• Attempt to modify, reverse-engineer, decompile or disassemble our Services;
• Create or use cheats, exploits, "mods", hacks, software, bots, or any unauthorized third-party software designed to modify or interfere with our Services;
• Transmit to us or using our Services any material that contains viruses, worms, traps or malicious computer code;
• Collect, process or store personal data about other people using our Services for your commercial purposes or for purposes that would violate their privacy or human rights;
• Use any payment card in relation to our Services without the cardholder's authorization;
• Attempt to do any of the above; or
• Encourage anyone else to do any of the above.

5. Virtual Items

We may offer or provide limited access to various "Virtual Items" in our Services, including (i) virtual in-game coins, currencies or monies, all for use in our games; (ii) virtual in-game items; and (iii) other Services for your personal and non-commercial entertainment. No payments in exchange for limited access to Virtual Items are necessary to use our Services. We offer limited access to Virtual Items for the sole purpose of enhancing your user experience and entertainment when using our Services. You must use your own skills and aptitudes and not rely solely on luck or chance when using our Services.

Virtual Items do not store or represent anything of value because we have the absolute right to manage, regulate, control, modify or eliminate Virtual Items and may revoke your access to them at any time and for any reason, with or without notice. We shall have no liability to you or any third party in the event that we exercise any such rights. You have no claim, right, title, proprietary or ownership interest in any of the Virtual Items regardless of any consideration paid for limited access to those Virtual Items.

You may not use Virtual Items for any purpose outside of the manner in which we permit them to be used in our Services. Except as we explicitly authorize, (i) you may not transfer any access you may have to any Virtual Items to other users; and (ii) you may not pay or receive payment in exchange for any access to any Virtual Items for "real world" money or any other valuable thing. Any attempt to do any of the foregoing is in violation of these Terms and may result in the suspension or termination of your access to our Services.

6. Intellectual Property

All rights, title and interest in and to our Services, including any games, applications, titles, computer code, themes, objects, characters, names, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, moral rights, documentation, in-game chat transcripts, Virtual Items, videos, audio, photos, advertising, images, text, designs, user profiles, gameplay mechanics, features, visual interfaces, branding (such as trade names, trademarks, service marks or logos), server software, metadata and other materials, and compilations, selections and arrangements of these materials, are owned by or licensed to us, subject to copyright and other intellectual property rights under applicable laws and international conventions.

Therefore, no one other than us or parties that we have authorized has any right whatsoever to sell our Services. YOU ACKNOWLEDGE THAT YOU HAVE NO PROPERTY RIGHTS WHATSOEVER IN OUR SERVICES, INCLUDING VIRTUAL ITEMS.

7. Fees, Refunds, and Return Policy

To the fullest extent permitted by applicable law, any payments that you make on or through our Services (including, without limitation, for limited access to Virtual Items or Subscriptions) are not refundable in whole or in part, except at our sole discretion. You are fully liable for all charges made through the Account or app marketplace account that you use to access our Services.

Subscriptions

Some parts of our Services may be available on a subscription basis ("Subscriptions"). Subscriptions may be billed on a yearly or other periodic basis as specified at the time of purchase.

• Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle under the same conditions unless you or Chalcedonx cancels the Subscription.
• Cancellation: You may cancel your Subscription renewal at any time through the settings of your app marketplace account (e.g., Apple ID or Google Play account). To avoid being charged for the next billing cycle, you must cancel the Subscription at least 24 hours before the end of the current period.
• Fees: Chalcedonx may change Subscription fees at any time. Any fee change will take effect at the end of the then-current billing cycle.
• No Refunds: Subscriptions are non-refundable. We do not provide credits or refunds for any partial-year subscription periods or unused Subscription features.
• Chargebacks: Initiating a chargeback or otherwise reversing a payment through your bank or payment provider without first following our cancellation and refund procedures is a material breach of these Terms.

Connectivity and Equipment

You are solely responsible for obtaining and maintaining all telephone, computer hardware, and other equipment needed for access to and use of our Services, and all charges related thereto. We are not liable for any damages to your equipment or financial loss resulting from connectivity issues.

IN ADDITION TO THE FOREGOING, YOU ACKNOWLEDGE THAT, EXCEPT AS OTHERWISE SET FORTH UNDER APPLICABLE LAW, YOU WILL NOT BE REFUNDED, RECEIVE MONEY, OR BE OTHERWISE COMPENSATED FOR PAYMENTS YOU MAY HAVE MADE FOR LIMITED ACCESS TO VIRTUAL ITEMS OR SUBSCRIPTIONS THAT YOU HAVE NOT USED IF OUR SERVICES ARE TERMINATED FOR ANY REASON AND WITHOUT NOTICE, OR IF WE SUSPEND OR TERMINATE YOUR ACCESS TO OUR SERVICES.

8. User Content

When accessing our Services, you agree to obey applicable laws and to respect the intellectual property rights of others. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content (collectively, "User Content") in connection with our Services in violation of any third party's copyrights, trademarks, or other intellectual property or proprietary rights.

You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third-party rights caused by any User Content you provide or transmit. The burden of proving that any of your User Content does not violate any laws or third-party rights rests solely with you.

We may delete or take down any User Content at our sole discretion without notice. By submitting any User Content through our Services, you hereby grant us an unconditional irrevocable, non-exclusive, royalty-free, fully transferable, perpetual worldwide license to use, modify, adapt, reproduce, make derivative works of, publish and/or transmit, and/or distribute your User Content in any format and on any platform.

9. Limited Permission to Use Our Services

Subject to your agreement and continuing compliance with these Terms and any other relevant policies of ours, we grant you a conditional, non-exclusive, non-transferable, non-sublicensable, revocable and limited permission to access and use our Services for your own non-commercial entertainment purposes.

Users are prohibited from purchasing, selling, renting, or giving away their account. Accounts should be used solely for non-commercial purposes. Creating an account using false identity or information, or on behalf of someone else, is not allowed. Users are not allowed to use the Services if they have been previously removed or banned by Chalcedonx from playing any Chalcedonx game.

Suspension And Termination Of Account And Services

WITH OR WITHOUT NOTICE TO YOU, CHALCEDONX MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICES OR PORTIONS THEREOF IF YOU FAIL TO COMPLY WITH ANY OF THESE TERMS OF SERVICE OR FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICES. WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY LIMIT, SUSPEND, OR TERMINATE THE SERVICES AND USER ACCOUNTS OR PORTIONS THEREOF, DECLINE ACCESS TO OUR MOBILE APPLICATION, GAMES, AND SITES.

10. Copyright Infringement

If you are a copyright owner or their agent and believe that any content on our Services infringes upon your copyrights and you want us to delete the content in question, please notify us using our contact details in Section 19 (Notice by Mail) below with the following information:

• identification of the copyrighted work claimed to have been infringed;
• identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material on our Services;
• information reasonably sufficient to permit us to contact you, such as an address, telephone number, and email address;
• a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law;
• a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You must sign the notification.

Alleged Violations

Company reserves the right to terminate your use of the Services, mobile application, and/or the Site. To ensure that Company provides a high-quality experience for you and for other users of the Site and the Services, you agree that Company or its representatives may access your account and records on a case-by-case basis to investigate complaints or allegations of abuse, infringement of third-party rights, or other unauthorized uses of the Site or the Services in accordance with the terms and provisions of the Privacy Policy of Chalcedonx.

11. Disclaimers; Limitations of Liability; and Related Provisions

NO WARRANTIES OR CONDITIONS: OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, REGARDING OUR SERVICES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHALCEDONX PARTIES SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, STATUTORY, LIQUIDATED, PUNITIVE OR OTHER SIMILAR DAMAGES, OR ANY DAMAGES IN EXCESS OF ACTUAL HARM, INCLUDING LOSS OF REVENUES, LOSS OF PROFITS, LOSS OF DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR OUR SERVICES.

Disclaimer and Acknowledgement Regarding Game Data

By using the Site or the Services, you explicitly recognize that you do not gain any ownership rights in the Site, Services, Game Data, or any standing within the Site and Services. The enjoyment of games developed by the Company involves the generation and retention of electronic files, encompassing, but not restricted to, player characters, accounts, in-game virtual currency, statistics, user profiles, etc. ("Game Data"), which are maintained by the Company.

Access at our Discretion: To the fullest extent permitted by applicable law, we may limit, suspend, modify or terminate your access to our Services, at our sole discretion, at any time and without notice to you.

Defense and Indemnification: You agree to defend Chalcedonx Parties from any claim, demand, allegation, investigation, lawsuit, proceeding or other dispute (collectively, "Dispute") asserted by any third party resulting from or arising out of your use of our Services, or any breach by you of these Terms.

Social Media and Community

While our Services do not currently feature in-game forums or team chats, we value our community's interactions on our official social media platforms, including Instagram, Twitter (X), Facebook, and YouTube. Your participation on these platforms is subject to our Community Guidelines and the respective terms of each social media provider.

12. Trademark

Unauthorized use of our or our licensors' trademarks is strictly prohibited. Such trademarks shall include, but are not limited to: "Chalcedonx" and "Arithmetic Run".

13. Dispute Resolution and Governing Law

Governing Law and Dispute Resolution

These Terms and any disputes concerning these Terms or our Services ("Disputes") shall be governed by and construed in accordance with the laws of Türkiye. You hereby agree that all disputes between you and Chalcedonx will be subject to the laws of Türkiye and will be resolved by the Central Courts of Istanbul, without consideration of conflict of law provisions. Furthermore, you consent to submit to the jurisdiction of such courts for the resolution of any disputes.

Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CHALCEDONX AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Time Limit on Claims

You agree that any claim or cause of action arising out of or related to use of the Services or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Mandatory Informal Dispute Resolution

In case of a dispute between you and Chalcedonx, it is recommended that you initially contact Chalcedonx directly to seek resolution by navigating to Settings -> Support in the app to use our contact form, or by sending an email to info@chalcedonx.com.

If contacting via email, the subject line must start with [ contact_user_id ] and include your player_id and installation_id (found in Settings -> Support). If we do not resolve the complaint within 60 days of the initiation of the Dispute Notice, you shall be entitled to seek relief.

Severability

If, for any reason, a court of competent jurisdiction determines that any term or condition in these Terms of Service is unenforceable, the remaining terms and conditions will remain unaffected and will continue to be in full force and effect.

14. Modifications

This section outlines the Company's rights to make changes to the Terms of Service, modify the Site and/or Services, and discontinue the Site and/or Services. The key points include:

• Modification of Terms: The Company reserves the right to revise the Terms of Service at its sole discretion and without prior notice.
• Modification of Site and Services: The Company may modify the Site and/or Services at its sole discretion and without prior notice.
• Discontinuation of Site and Services: The Company may discontinue the Site and/or Services at any time at its sole discretion and without prior notice.
• Effective Date of Revisions: Any revisions to the Terms of Service will be posted on the Site and will be effective immediately upon posting.
• User Responsibility: Users are responsible for periodically reviewing the Terms of Service and other online policies posted on the Site to stay informed about any revisions.

15. Force Majeure

Chalcedonx shall not be liable for any delay or failure to perform resulting from causes or circumstances outside of our reasonable control, including any acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, pandemic, energy, labor or materials.

16. Export Controls

The Services may be subject to international export controls and economic sanctions. By using our Services, you represent and warrant that: (a) you are not located in a country that is subject to a government embargo or that has been designated as a "terrorist supporting" country; and (b) you are not listed on any government list of prohibited or restricted parties.

17. Assignment

Chalcedonx may assign or delegate these Terms and/or our Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms or Privacy Policy without Chalcedonx's prior written consent, and any unauthorized assignment and delegation by you is ineffective.

18. Third-Party Beneficiaries

You acknowledge and agree that the providers of the app marketplaces where you download our games (e.g., Apple and Google) are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, these providers will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

19. Notice by Mail

To contact us in relation to these Terms, you must send us written notices or correspondence using first-class mail, postage pre-paid, or any courier service guaranteeing delivery, at the following address:

20. General Contact and Support

For any other inquiries, support requests, or feedback, you can contact us through the following methods:

• In-App Support: Navigate to Settings -> Support within the app to use our contact form. You will receive a confirmation message upon successful submission.
• Email: Email us at info@chalcedonx.com. Your email subject must start with [ installation_id ][ player_id ]and include both your installation_id and player_id. These IDs are located in the app under Settings -> Support.